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If you play GA Studios' games or access any of our other Services on a social network like Facebook, GA Studios receives certain information about you from the social network automatically. The information we receive depends on the GA Studios game you're playing, the social network, and your privacy settings and your friends' privacy settings on that social network.
For example, GA Studios may collect and store some or all of the following information provided by the social network:
If you are unclear about what information a social network is sharing with us, please go to the social networks where you play our games to find out more about their privacy settings.
We and service providers acting on our behalf, like Google Analytics, store log files and use tracking technologies such as:
We and our service providers use these log files, tags, and tracking technologies to collect and analyze certain kinds of technical information, including:
In some cases, we will connect this information with your social network ID or GA Studios user ID.
If you play GA Studios games on your mobile device, in addition to your device identifiers, we may also collect:
Some games or parts of our Services may use a more traditional registration or account set-up process where you may be asked to give us some or all of the following information:
We may also let you create a player profile, separate from your social networking site profile (for example, your Facebook profile), which other GA Studios players can see. Your player profile may include information like:
Certain information in your GA Studios profile will be publicly accessible on GA Studios' websites that offer direct access to GA Studios games, including:
Your GA Studios player ID number used to identify your account and player profile will appear in the URL of your profile page.
You may be able to take part in certain activities on our Service that let you communicate or share information not just with GA Studios, but also with other GA Studios players. These include:
We record and store archives of these communications, comments, photos and drawings on GA Studios' servers to protect the safety and well-being of our players and GA Studios' rights and property in connection with our Services, and you acknowledge and agree to that.
If you purchase a license to use in-game virtual currency or virtual items in a game you play on gamingaddictstudios.com, our third party payment processor will collect the billing and financial information it needs to process your charges. This may include your postal address, e-mail address and financial information. GA Studios does not collect or store your financial information, like credit card numbers. However, GA Studios' payment processors may share non-financial information with us related to your purchases, like your name, billing address and the items purchased in order to fulfill your order. GA Studios may also obtain the billing and payment information that you provide when your purchase is processed by someone else (like Facebook, Apple or Google) such as when you purchase something in a game you play on a social network or that you downloaded on your mobile device. Our Terms of Service explain our policies and terms relevant to our charges, billing practices, third party credits and virtual currencies. Please note that purchases of third party credits or currencies may also be subject to those parties' policies.
When you ask for help from our Support team, we will collect and store the contact information you give them (generally, your name and e-mail address), information about your game play or activity on our Services, and your GA Studios player and/or social network ID number. We will also store the communications you have with the Customer Service team and any information in those communications in order to provide support.
We receive and store the information you provide, including your mobile telephone number, if you choose to sign up to receive SMS messages.
We may collect or receive information about you from other sources like third party information providers. We use this information along with information you provide us directly, for example, to help you and your friends connect or to serve you advertising more tailored to your interests.
The main use of the information we collect and store is to provide a better gaming experience, but there are other uses as well. The uses for which we collect and store your information include:
One important use of your information is communication. If you have provided your e-mail address to GA Studios, we will use it to respond to customer support inquiries, and keep you informed of your in-game activity.
We may disclose or publish aggregated information (information about you and other players collectively that is not intended to specifically identify you, for example, players between the ages of 21 and 25 who live San Francisco) and other non-personal information about our players for industry analysis, demographic profiling, marketing, analytics, and advertising, and other business purposes.
In addition, we will share your information (which may include personal information) with third parties (in other words, parties other than GA Studios) or allow third parties to collect this information from our Services in the following circumstances:
We do not actively share personal information with third party advertisers for their direct marketing purposes unless you give us your consent.
When advertisers or ad networks place ads in our Services, they may collect or we may share the following types of information from within our Services:
The information collected may be used to:
Advertisers or ad networks may collect this information through the use of tracking technologies like browser cookies and web beacons, and they may use a single tracking technology or multiple tracking technologies at the same time.
Please note, after clicking on a third party advertisement, you may no longer be on a site hosted by GA Studios or the social network through which you are playing GA Studios' games.
Your information, and the contents of all of your online communications in our Services and between You and GA Studios may be accessed and monitored as needed to provide our Service and may be disclosed:
We will share your information with third party companies to perform services on our behalf, like processing payments, analyzing data, optimizing game play, e-mail delivery, hosting services and to help us in our marketing efforts, including managing and delivering contextual and tailored advertisements. We contractually require these third party service providers to maintain the confidentiality of the information we share with them, and we contractually require them not use your information for anything other than to provide services on our behalf.
In the event that GA Studios undergoes a business transition, like a merger, acquisition by another company, or sale of all or part its assets (like selling a game), we may transfer all of your information, including personal information, to the successor organization in the transition. We will make reasonable efforts to let you and other players know of the business transition before transferring your personal information.
If you no longer want GA Studios to make active use of your information, you may send an e-mail to email@example.com. Place "Delete My Account" in the subject line and include your first name, last name, game username, and e-mail address in the body of the e-mail. We will respond to your request within thirty days. Please note that certain records, for example those relating to payments or customer service matters, will be held for legal and accounting purposes. If you have sent content through or posted content on the Service, we may not be able to delete it.
If you have previously allowed us to access your geolocation data, you can stop making geolocation available to us by visiting your mobile device's settings for the relevant application or the "settings" page for the relevant game.
If you want to stop receiving promotional e-mails from GA Studios, you may send an e-mail to firstname.lastname@example.org. Place "Unsubscribe" in the subject line and include your first name, last name, game username, and e-mail address in the body of the e-mail. Please note that once we receive your request, it may take an additional period of time for your opt-out to become effective, however in no event will it take any longer than ten business days.
You can opt out of receiving SMS messages (for example, text messages) by texting back STOP to the number we send the text from for that particular SMS message program. When we receive an opt-out message from you for SMS messages, we may send a message confirming our receipt of your opt-out.
If you are interested in more information about tailored advertising and your choices to prevent third parties from delivering tailored web and mobile web advertising you may visit the following websites:
These opt-out tools are provided by third parties, not by GA Studios. GA Studios does not control or operate these tools or the choices that advertisers and others provide through these tools.
In addition, if you do not want to receive tailored in-application advertisements from third parties that relate to your interests in apps on your mobile device, you may opt-out by adjusting the ad tracking settings on your device. In addition, you can reset the "Advertising Identifier" (like an IDFA) from your mobile device's settings page, which will prevent continued use of existing behavioral data tied to the previous "Advertising Identifier."
Please note that you may still receive in-app advertisements even if you opt-out of tailored advertising but they will not be based on your activity across unrelated web sites or apps.
You can set your web browser to warn you about attempts to place cookies on your computer or limit the type of cookies you allow.
If you disable cookies, you may lose some of the features and functionality of our Services because GA Studios cookies are necessary to track and enhance your game activities.
Our websites and games may contain advertisements from Third Party Services, which are companies other than GA Studios that may link to their own websites, online services or mobile applications. We are not responsible for the privacy practices or the content of these Third Party Services. If you have any questions about how these Third Party Services use your information, you should review their policies and contact them directly.
Our websites and games are not for children under the age of 13 and we do not knowingly collect any personal information from children under 13. Children under 13 should not use our websites or games at any time. If we learn that we have inadvertently gathered personal information from a child under 13, we will take reasonable measures to promptly remove that information from our records.
How long we retain your information depends on why we collected it and how we use it. We will not retain your personal information for longer than is necessary for our business purposes or for legal requirements. For instance, we may retain some information for a few years after you have closed your account with us if this is necessary to meet our legal obligations or to exercise, defend or establish legal rights.
If you have an account registered directly with GA Studios, your profile information is protected by the password you use to access your GA Studios account. It is important that you protect and maintain your GA Studios account's security and that you immediately tell us of any unauthorized use of your account. If you forget the password to your GA Studios account, the Service allows you to request that instructions be sent to you that explain how to reset your password. If you access our Services through a social network and your social network account is hacked, this may lead to someone playing your GA Studios games without your permission. So, be careful to keep your social network account information, including your social network account password, secure as well. We urge you to log out of your GA Studios account and any social network account you have used to access our Services after you use it.
When you sign into your GA Studios account or enter payment information, we or our third party payment processor use secure socket layer technology ("SSL") to encrypt the transmission of that information.
While we take reasonable precautions against possible security breaches of our Services and our customer databases and records, no website or Internet transmission is completely secure. Although we strive to protect your personal information, we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur, we cannot guarantee the security of your information while it is being transmitted to our Service. Any transmission is at your own risk. If you have questions about the security of our websites, please contact us at email@example.com.